Use these tips to help us deliver your reward quickly!
1. Make your purchase(s) and submit your reward request during the promotional period.
You must make your purchase and submit your reward claim within the eligible time period specified for each promotion. Make sure you submit your completed form online before the promotion submission deadline. You should always try to submit your request 5–7 days before the expiration date in case there are difficulties processing your reward. Please note that we are not responsible for submissions that are lost, damaged, misdirected, delayed or unable to be delivered. Always keep a copy of the original receipt for your records.
2. Review all of the requirements for your reward.
The names of the eligible products and/or services that qualify for your reward will be available in a drop-down list in the online claim submission tool.
Store Receipts: Most rewards require you to send specific proofs of purchase so don’t throw anything away! You may be required to send in your original receipt(s). Make sure your submission is always completed in full and keep a copy of all documentation for your records.
3. Make a photocopy of everything.
Be sure to always keep a copy of everything you submit for your records. Your photocopies may help us resolve any questions that arise regarding your reward claim. Copies will also be helpful if you need to follow up on your reward submission or if you need the receipt for any subsequent product warranties.
4. Properly submit your reward claim.
Submit your completed claim form and any additional requirements online. Allow 4–12 weeks for your reward to be received, processed and issued. If it has been 12 weeks since you completed your submission and you have not received your reward, click “Track Your Rewards” to check the status of your submission.
Refer to our Reward Center FAQs section for additional information.